Large Limestone Tiled Floor Stripped and Resealed in Weybridge

Weybridge is an affluent commuter town with good train connections into London Waterloo, as a result, there are some impressive houses here, many of which feature beautiful polished stone floors. This particular residence in Weybridge had a very large Limestone tiled floor installed in their Kitchen/Dinning Room, the floor had been cleaned and sealed about a year prior, so it was still in good condition however the customers ageing dog had a few accidents which had damaged the sealer.

Limestone Tiled Floor Before Cleaning in Weybridge

Urine contains Uric Acid which being an acid can damage the sealer, this is why for daily cleaning we always recommend using pH neutral cleaning product such as Tile Doctor Neutral Tile Cleaner or Stone Soap if the floor is polished. Limestone and Travertine are especially vulnerable to acids due to their high levels of calcium carbonate and often results in pock marks or small holes forming in the stone.

Resealing a Polished Limestone Floor

Once we’d moved the furniture to another room I started with a deep grout clean. I ran a dilution of Tile Doctor Pro-Clean along the grout lines then left it to dwell for five minutes while I got the wet vacuum from the van. When ready I cleaned the grout by hand with a hard nylon brush and then extracted the soiled cleaning solution with the wet vacuum.

With the grout now clean and the soil removed I set up my rotary floor cleaning machine ready to burnish the stone tile and restore the finish with a set of diamond encrusted burnishing pads.

The first pad in the set to be applied is a coarse 400 grit pad that is designed to remove existing sealers and dirt and is run over the tiles with water for lubrication. During the following hours the process was repeated with the medium 800 grit and fine 1500 grit pads which gradually polish the stone and return the shine. The floor is rinsed between each pad to remove the soil which is generated from burnishing.

This process took up much of the day so after rinsing the floor after the 1500 grit pad and extracting the soil with the wet vacuum I left the customer strict instructions not to spill anything on the unsealed floor. The tiles need to be dry before re-applying the sealer and any remaining moisture from the rinsing should evaporate overnight.

Sealing Limestone Tiles

Returning the next day, I tested the floor was dry the applied the first coat of Tile Doctor Ultra-Seal which is a natural look impregnating sealer that soaks into the pores of the stone protecting it from within. Once I’d wiped away any excess I left it to dry for half an hour before applying a second coat.

Breaking for lunch allowed sufficient time for the sealer to dry and I was able to complete the floor with a final polish.

Limestone Tiled Floor After Cleaning in Weybridge

 
 

Stripping and Resealing a Polished Limestone Floor in West Surrey

Floor Grout Replaced in Cobham

This floor was tiled with large format beige porcelain tiles with a white grout which as you can appreciate can soon become dirty. Now you might be thinking that this post is about cleaning grout which would make sense as I’m normally asked to clean grout, however on this occasion the customer wanted it removing completely and then re-grouting in a darker colour.

Grout re-colouring grout is easily done using a Tile Doctor Grout Colourant which comes in ten different colours but in this case there was an amount of cracked and missing grout which needed replacing anyway.

Floor Grout Before Replacement Cobham

The house was in the surrey village of Cobham which dates back to Roman times and is now known for being an affluent place to live with many large houses.

Removing Grout

Removing existing grout is a messy job that can create a lot of dust so before starting work I positioned my vacuum cleaner adjacent to the tile so any dust would be extracted away. There are a number of ways to remove grout but I find the best way is to use a special oscillating tool which makes quick work of the job. Fortunately due to the large format porcelain tiles with tight grout lines I was able to completely remove all the grout within a few hours.

Grouting a

After a clean up I was ready to mix the new grey grout and start rerouting the tiles. I always use expanding grout for this as it lasts longer and won’t shrink like cheaper products which can rack as a house moves slightly. Once mixed the new grout was pushed into the grout lines with a rubber float and the excess polished off.

I managed to complete the job in a day and before leaving I have the floor a buff with a soft white pad.

Floor Grout After Replacement Cobham

The Grout tiled hallway floor now looks amazing.
 
 

Professional Grout Tiled Hallway Restoration in West Surrey

Red Wine Stains Removed from Limestone Fireplace in Woking

Here at Tile Doctor we have developed numerous products and techniques for dealing with all types of situations related to the cleaning of stone, tile and grout. Whilst the most popular work we do relates to the cleaning and sealing of floors sometimes we get asked to resolve more unusual issues such as this Wine Stained Limestone Fireplace at a house in the London commuter town of Woking.

Unfortunately for the customer their teenage son had knocked a glass of red wine from the dining table onto the carpet and over his parent’s adjacent limestone fireplace which despite early attention left noticeable dark spots in the stone. The customer was keen to have the stains removed and had even resigned himself to the possibility of replacing the whole fixture. Naturally this would’ve cost hundreds of pounds; fortunately, however he discovered Tile Doctor on the internet and realised the staining could be remedied reasonably easily with the correct knowledge and products.

Limestone Fireplace Before Wine Stain Removal Woking

Cleaning a Wine Stained Limestone Fireplace

I mentioned earlier Tile Doctor have developed numerous products and techniques and this includes Tile Doctor Reduxa which is designed to lift the stains out of stone, so I decided to try that first.

My method of application was to spray the stain with Reduxa and leave it to soak into the stone for about twenty seconds. Then I worked the solution into the surface of the stain lightly using a smooth 400 grit diamond block. The next step involves using a heat gun to dry out the area. This process is repeated five or six times until the stain completely disappears. The process works by dissolving the stain into the Reduxa which is then evaporated by the heat.

Limestone Fireplace After Wine Stain Removal Woking

I’m pleased to report that the stain was completely removed by the process and no other treatment was required to resolve the problem further. The customer still has to decide however what to do with the carpet…
 
 

Professional Removal of Wine Stains from Limestone in Surrey

Victorian Tiled Hallway Hidden Under Carpet Restored in Leatherhead

This customer who owned a lovely period residence in Leatherhead had pulled up an old hallway carpet to discover this gem of Victorian Tiled floor. The tiles were covered in carpet adhesive, paint splashes and what looked like a hundred years of dirt. I suspect the previous owners felt it was easier to cover the hallway in carpet rather than have it cleaned properly or perhaps it was just the trend at the time.

Victorian Tiled Hallway Before Restoration in Leatherhead

Given the obvious amount of work that would be needed to restore it we got a call to pop round and provide an estimate. We do a lot of Victorian floor restorations and across the Tile Doctor network I’m confident in saying there is a Tile Doctor working on a Victorian Tiled floor every day of the week.

Victorian Tiled Hallway Before Restoration in Leatherhead

The owner was happy with the quote and we agreed a date to return and restore the floor.

Cleaning a Heavily Soiled Victorian Tiled Floor

Working in a metre square area at a time, I first applied a solution of Tile Doctor Oxy-Gel and left it to dwell for twenty minutes. Oxy-Gel is a relatively new product that being in Gel form is easy to control and stays in place allowing it to dissolve dirt and in this case loosen the adhesive.

After leaving it to dwell for 20 minutes I attacked it with a very coarse 100 grit diamond pad attached to a buffer machine. This removed a minuscule layer from the surface of the tile and with it the muck. I vacuumed up the excess with a wet vacuum then rubbed down the stubborn areas with a 50 grit hand block. This removed a lot of dirt and drastically lightened the whites and blues. Finally I neutralised the floor with two rinses of clean, warm water again using the wet vacuum to remove as much moisture as possible from the floor.

I repeated this process along the length of the hallway and then inspected the floor retreating any areas containing stubborn marks.

Sealing a Victorian Tiled Floor

The hallway wasn’t that big an area so I had agreed to do the whole floor in one day. As a result I needed to force dry the floor so I could seal the tiles in the same day. I have a number of tools to do this including an industrial air mover and a heat gun which were applied for about an hour before it was dry.

To seal the tiles I applied two coats of Tile Doctor Colour Grow which as its name suggests is a colour enhancing sealer that works by impregnating the pores of the tile protecting it from within and enriching the colours in the process. This gave a lovely contrast in colour whilst providing a matt finish; another advantage of Colour Grow is it’s a fully breathable sealer which won’t trap moisture under the tile which is important for these old floors where no damp proof membrane is installed.

Victorian Tiled Hallway After Restoration in Leatherhead

The Victorian tiled hallway floor now looks amazing.
 
 

Professional Victorian Tiled Hallway Restoration in West Surrey

Slate Tiled Floor Rejuvenated at New Barn Conversion in Farnham

Converting a barn into a property can be an exciting project, but it certainly doesn’t come without a range of challenges. If done correctly, they can look amazing and are well worth the effort.

A recent customer of mine had spent the last six months converting a barn into a residential property in the West Surrey town of Farnham. While the project had been a big success, the house had been subjected to high traffic from dozens of carpenters, electricians and builders. This had taken its toll on the newly installed Slate tiled floor – so the property owner asked me to restore it to its peak condition to complete the conversion once and for all.

Slate Tiled Floor Before Cleaning Farnham

Before accepting the job, I strongly advised the customer that I should be the last workman out of the door. In my experience few tradesmen are known to take care of other peoples work and any further work being done in the property could potentially spoil the appearance of the Slate tiles.

Slate Tiled Floor Before Cleaning Farnham

Cleaning a Slate Tiled Floor

The customer was happy for me to proceed, so on the agreed date I returned and started the work by laying down a strong dilution of Tile Doctor Pro-Clean across the floor. Pro-Clean is an alkaline-based cleaner which breaks down all manner of dirt and grime.

This was a large area of tiles, so I worked on individual sections of 3m2, first soaking the Slate in Pro-Clean and then waiting ten minutes for it to soak in and then following with a nylon black scrubbing pad fitted to a 17-inch rotary buffing machine to work the cleaning product into the stone. The tiles immediately came up looking much cleaner. Any excess water and chemical slurry was vacuumed up promptly with a wet vacuum.

The tiler had done a good job of laying the floor and removing any excess grout as normally my next step at this point would be to give the floor an acid wash, but it wasn’t necessary.

Once the tiles had been cleaned to the best of my abilities and given a thorough rinse, I left the property for 48 hours to allow any water that had seeped into the tiles to evaporate. This is important as excess moisture problems can prevent the tiles from being sealed correctly.

Sealing a Slate Tiled Floor

On returning to the property a couple of days later, I swept away any bits of dust and debris and then proceeded to seal the tiles with Tile Doctor Colour Grow.

Slate Tiled Floor After Cleaning Farnham

This impregnating, colour-intensifying sealer enhanced the stunning natural brown, gold and orange shades in the stone. Two coats of the sealer were applied to achieve a brilliant natural-look finish and robust protection against future wear and tear.
Restoring the appearance of these Slate tiles put the finishing touches on this fantastic barn conversion. Needless to say, the customer was very pleased with the results.

Slate Tiled Floor After Cleaning Farnham

 
 

Recently Laid Slate Tiled Floor Given Builders Clean to Restore Appearance in Surrey

Repairing a Scratched Slate Tiled Kitchen floor in Weybridge

This property owner in Weybridge recently had a new fridge delivered by a well-known electrical retailer that has an unusual policy of not protecting its customers’ floors when installing heavy appliances. Predictably, the lack of care and consideration resulted in multiple unsightly scratches being left on the fantastic Slate tiled floor, mostly notably in front of the dishwasher, which was also newly installed.

Understandably, the property owner was not best pleased. He was keen to have the situation remedied as soon as possible. At Tile Doctor, we not only provide tile cleaning services but we also have the experience and equipment to hand all sorts of related issues including the restoration of scratched tiles. Happy to help. I travelled over to Weybridge to address the problem.

Scratched Slate Floor Tiles Before Cleaning Weybridge

Repairing and Sealing a Damaged Slate Tiled Kitchen Floor

The surface of the stone was damaged and the only way to repair it without the repair standing out was to strip and polish the whole floor. I therefore began the restoration by stripping the whole floor of its old sealer. The customer had marked all the deep scratches he wanted to have removed with sticky notes. I explained to him that burnishing, a type of polishing carried out using diamond encrusted handheld blocks in combination with a little water, would be perfect for this job.

The process of burnishing essentially grinds away the damaged layer and then re-polishes the stone, the process would remove the scratches and rebuild the shine. It involves the application of different grades of pads from coarse to extra fine and a little water to lubricate the process followed by a rinse with more water in-between each pad to remove the slurry generated by the process. After burnishing the floor is left polished but damp, however to save time I able to speed dry the whole floor using a powerful industrial air mover.

Once the floor was dry the final task was to re-seal the tiles. I did this using a couple of coats of Tile Doctor Colour Grow, a colour intensifying, impregnating sealer which soaks into the pores of the stone protecting it from within against ingrained dirt and stains for many years to come.

Scratched Slate Floor Tiles After Cleaning Weybridge

The customer was very satisfied with the service provided and left the following comment on the Tile Doctor feedback system:

“Great advice, open, honest and helpful. Turned up on time, explained the job well and it looks great. Very happy with the process and the finished results.”
 
 

Professional Repair of a Scratched Slate Tiled Kitchen Floor in Surrey

Acid-Damaged Marble Shower Cubicle Restored in Leatherhead

Marble tiles are a fantastic choice of stone for a shower cubicle because of its distinctive characteristics and quality. It can really add a luxurious feel and when used in a bathroom take it to the next level.

However, it’s extremely important to note that Marble like all natural stone is a porous and acid-sensitive material. It must therefore be cleaned with care using suitable products. This particular Marble tiled shower cubicle at a property in Leatherhead is a good example of this done wrong. The owner had used an acid-based cleaning product to clean the stone, resulting in damage to the sealer and causing unappealing streaks to form.

Marble Shower Wall Leatherhead Before Cleaning

This type of damage can appear irreparable but, with the right combination of cleaning methods and products, it can be fixed. Once the old sealer has been removed, and the tiles have been cleaned, polished and re-sealed, they can look as a good as new. Here’s how I helped this customer restore the Marble shower cubicle.

Cleaning and Polishing a Marble Shower Cubicle

To begin the restoration, I scrubbed the dirty grout lines using Tile Doctor Pro-Clean, which is a highly reliable and multi-purpose alkaline-based product. I then rinsed the tiles with water to remove the traces of cleaning product.

Next, I moved on to the polishing stage of the restoration – what we often refer to as burnishing. This involved the use of small six-inch diamond-encrusted burnishing pads applied with a hand buffer and with different levels of grit – ranging from Coarse to Very Fine. I started with the Coarse grit pad and worked my way sequentially through our four-pad system, polishing the stone with Medium, Fine and eventually the Very Fine pad to really bring up the polish.

Sealing a Marble Shower Cubicle

Once the shine had returned to the Marble and the damage had been removed, I re-sealed the tiles using two coats of Tile Doctor Colour Grow, a penetrating sealer designed to enhance the natural colours and patina of the stone. Once dry, I gave the tiles a final polish with a white buffing pad to put the finishing touches on the restoration.

Marble Shower Wall Leatherhead After Cleaning

The customer was thrilled with the results, saying:
“I’m really happy with the result and we will make sure we don’t use supermarket cleaners again on natural stone. Rupert was a very personable tradesman who took pride in what he was doing. He has identified Tile Doctor Neutral Tile Cleaner as being the product we should have used in the first place and has sent me the website details.”
Another satisfied customer!
 
 

Professional Restoration of a Damaged Marble Tiled Shower Cubicle in Surrey

Lifeless Victorian Tiled Hallway Cleaned and Sealed in Weybridge

Details below of a tired and lifeless looking Victorian tiled hallway that I was asked to deep clean and seal at a house in the suburban town of Weybridge. The tiles were laid in a chequer pattern of Red, Yellow and Black tiles and if you look closely at the photographs you can cleanly see the ingrained dirt on the yellow tiles.

Victorian Tiled Hallway Floor Before Cleaning Weybridge Victorian Tiled Hallway Floor Before Cleaning Weybridge

Cleaning a Heavily Soiled Victorian Tiled Floor

I started the process straight away with an aggressive diamond encrusted coarse 200 grit burnishing pad fitted to a buffing machine and lubricated with water. The diamond encrusted pads really gets into the most deeply encrusted areas to remove the dirt.

Once the previous sealer and grime was removed I vacuumed up the soil using a wet vax and then gave the floor a quick blow dry with an industrial fan. For the next couple of hours, I got down to the corners to clean areas not touched by the pad. To finish I took a wire brush to any paint splash left over from recent decorating.

After further drying I was able to assess the yellow coloured tiles that would benefit from further attention. Several tiles near the heavy footfall areas benefited from a twenty-minute application of Tile Doctor Acid Gel. The gel removes mineral salt deposits and grout smears as well as breaking down deeply ingrained, long standing dirt. Once washed away and extracted using the wet vacuum I was done for the day. I warned the customer at this point that it’s common for the tiles to appear washed out in-between cleaning and sealing.

Sealing a Victorian Tiled Floor

I left the floor to dry naturally through evaporation for two days before returning to seal the floor. It’s important to ensure that the floor is bone dry before sealing as dampness can affect the sealer.

To seal the floor, I used Tile Doctor Seal and Go which gives a long lasting, tough, gloss look seal, it’s also water based so it doesn’t give off a smell as it dries like some products. Victorian tiles are quite porous so nine coats were applied, a process that took around four hours to complete.

Victorian Tiled Hallway Floor After Cleaning Weybridge

When the customer returned home from work she said the tiles looked brand new.
 
 

Professional Victorian Tiled Hallway Floor Maintenance in Surrey