Repairing a Scratched Slate Tiled Kitchen floor in Weybridge

This property owner in Weybridge recently had a new fridge delivered by a well-known electrical retailer that has an unusual policy of not protecting its customers’ floors when installing heavy appliances. Predictably, the lack of care and consideration resulted in multiple unsightly scratches being left on the fantastic Slate tiled floor, mostly notably in front of the dishwasher, which was also newly installed.

Understandably, the property owner was not best pleased. He was keen to have the situation remedied as soon as possible. At Tile Doctor, we not only provide tile cleaning services but we also have the experience and equipment to hand all sorts of related issues including the restoration of scratched tiles. Happy to help. I travelled over to Weybridge to address the problem.

Scratched Slate Floor Tiles Before Cleaning Weybridge

Repairing and Sealing a Damaged Slate Tiled Kitchen Floor

The surface of the stone was damaged and the only way to repair it without the repair standing out was to strip and polish the whole floor. I therefore began the restoration by stripping the whole floor of its old sealer. The customer had marked all the deep scratches he wanted to have removed with sticky notes. I explained to him that burnishing, a type of polishing carried out using diamond encrusted handheld blocks in combination with a little water, would be perfect for this job.

The process of burnishing essentially grinds away the damaged layer and then re-polishes the stone, the process would remove the scratches and rebuild the shine. It involves the application of different grades of pads from coarse to extra fine and a little water to lubricate the process followed by a rinse with more water in-between each pad to remove the slurry generated by the process. After burnishing the floor is left polished but damp, however to save time I able to speed dry the whole floor using a powerful industrial air mover.

Once the floor was dry the final task was to re-seal the tiles. I did this using a couple of coats of Tile Doctor Colour Grow, a colour intensifying, impregnating sealer which soaks into the pores of the stone protecting it from within against ingrained dirt and stains for many years to come.

Scratched Slate Floor Tiles After Cleaning Weybridge

The customer was very satisfied with the service provided and left the following comment on the Tile Doctor feedback system:

“Great advice, open, honest and helpful. Turned up on time, explained the job well and it looks great. Very happy with the process and the finished results.”
 
 

Professional Repair of a Scratched Slate Tiled Kitchen Floor in Surrey

Deep Cleaning Kitchen and bathroom Vinyl floors in Worcester Park

When I discuss tile cleaning with customers they normally think of the ceramic or stone tiles you find in Tile shops. Interestingly our equipment, products and techniques also work well on other hard surfaces as well including Vinyl floor tiles.

Things brings me nicely onto this customer in the London suburb of Worcester Park who had chequered Vinyl tiled floors in the bathroom and kitchen that were well overdue a deep clean.

Vinyl Kitchen and Bathroom Floor Before Deep Cleaning Worcester Park

Cleaning Heavily Soiled Vinyl Tiled Floors

I approached cleaning the Vinyl in the same way as tile by applying a strong solution of Tile Doctor Pro-Clean and leaving it soak into the floor for around ten minutes. I then scrubbed the solution into the tiles using a black scrubbing pad fitted to my 45kg buffing machine which had to be lowered down to the basement. Some houses are really difficult to get the equipment into. I like to run marathons when I’m not cleaning tiles so consider myself quite fit but this job was felt across my shoulders for days.

Vinyl Kitchen and Bathroom Floor Before Deep Cleaning Worcester Park Vinyl Kitchen and Bathroom Floor Before Deep Cleaning Worcester Park

The cleaning process released a lot of dirt from the floors which was rinsed away with water and then extracted using a wet vacuum. Once the floor was clean I was able to check the floor and repeat the process for any stubborn areas that needed extra work.

Sealing a Victorian Tiled Floor

The next step was to seal the floor however it had to be dry first so I installed an industrial blower machine to speed up the drying process. Once the floor was dry I applied a coat of Tile Doctor Seal and Go which adds a layer of protection to the Vinyl that will prevent dirt becoming ingrained.

Vinyl Kitchen and Bathroom Floor After Deep Cleaning Worcester Park Vinyl Kitchen and Bathroom Floor After Deep Cleaning Worcester Park

One cleaned and dry the dark squares contrasted well with the white which was appreciated by the customer who left the following feedback.

“Anita and I were both delighted when we got home last night and saw the results of your work – you really have brought the tiles up beautifully and the results are better than I’d hoped or expected. I hope you didn’t hurt your back too badly humping the machine up and down the stairs. We are both most grateful. Thanks again.”
 
 

Professional Vinyl Tiled Floor Restoration in South West London

Cement and Lino Covered Quarry Tiles Restored in Woking

This customer from Woking had a Quarry tiled kitchen floor that she simply didn’t think could be restored. The floor had been unearthed after many years of being covered by a layer of levelling compound cement and then linoleum. Indeed, the situation certainly looked dire, but I carried out a successful test clean on a patch of the floor where the cement was at its thickest to show that it would be possible to conduct a full restoration. Having seen the results, the customer was more than happy for me to get the work underway.

Quarry Tiled Floor Before Restoration Woking Quarry Tiled Floor Before Restoration Woking

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Cleaning Dirty, Cement Covered Quarry Tiles

To begin the restoration, I soaked small sections with water and Tile Doctor Remove and Go our heavy duty coatings remover. The solution was left to dwell for a short period to soften the cement, before I used the heat from a steamer in combination with a hand scraper to begin lifting away the muck. As you can probably imagine, this was an arduous and intensive process which took a full four days to fully complete.

Quarry Tiled WC Floor Before Cleaning Woking Quarry Tiled Floor After Cleaning Woking

Next, I cleaned the cement-free tiles using our high alkaline tile cleaning product Tile Doctor Pro Clean diluted 1 part cleaner with 3 parts water. This helped to eradicate the leftover muck once I had removed the bulk of the cement. I then sprayed Tile Doctor Grout Clean Up onto the grout lines and tiles to fully neutralise them and also remove any cement residue. Finally, I steamed the floor and left it for a week to dry out completely.

Sealing Quarry Kitchen Tiles

Upon my return to the property I sealed the floor with two coats of Tile Doctor Colour Grow, an impregnating sealer which really enhances the natural colours stone, and four coats of Tile Doctor Seal and Go, a topical sealer which provides a high quality sheen finish and durable protection against stains.

Quarry Tiled Floor After Restoration Woking Quarry Tiled WC Floor After Restoration Woking

The customer was over the moon with the results and left some great feedback:

“Wayne did a really superb job. It was a very tough task, hot and exhausting, but he was fantastically good-humoured throughout, and kept me really well-informed. He was 100% reliable and very good at communicating between visits. I’m absolutely thrilled with the results! Thank you Wayne and thank you Tile Doctor! Would definitely recommend, and use your services again.”

Quarry Tiled Floor Before and After Restoration Woking

 
 

Removing Cement Screed from Quarry Tiled Floor in Surrey

Restoring Travertine Kitchen Tiles in East Byfleet

This customer, who lives in East Byfleet had been experiencing difficulties in keeping her fantastic Travertine tiled kitchen floor in good condition. Over the years it had suffered from a heavy build up of dirt and oily stains, not to mentioned a number of cracks and small holes. Needless to say, the customer was keen to restore the Travertine tiles to their former glory.

Travertine Kitchen Floor Before Cleaning East Byfleet Travertine Kitchen Floor Before Cleaning East Byfleet

Restoring Travertine Tiles

To begin the restoration, I applied Tile Doctor Remove and Go across the entirety of the large tiled area. This heavy duty remover breaks down any old sealers and other coatings, leaving the area ready to cleaned or, in this case, burnished.

Burnishing is a method for cleaning and polishing certain types of high-end stone, including Travertine, Marble, and Limestone. Our burnishing system involves the application of four diamond encrusted pads of varying grits. Firstly, I applied the Coarse grit pad, which helps to break down any dirt and stains on the surface of the tiles. Then, I worked my way through the Medium, Fine, and Very Fine pads, using a little water as lubricant, to gradually refine the polish on the Travertine. It was then rinsed and left to dry.

To round off the first day of work, I filled any cracks and holes using our two-part resin system which greatly improved the look of the tile.

Travertine Kitchen Floor Cracked Tile Before and After East Byfleet

Sealing Travertine Tiles

The following day I returned to the property to seal the tiles checking first that the floor had dried. All was well so I proceeded to seal the floor using our colour intensifying impregnating sealer Tile Doctor Colour Grow. Once that was dry, I added the finishing touches by buffing the floor with a soft white buffing pad. As you can see from the photographs, the combination of a fresh seal and polish worked wonders.

Travertine Kitchen Floor After Sealing East Byfleet

We did such a good job with the floor that the customer asked if we could also improve the appearance of their natural stone fireplace which was suffering from bad rust and oil stains however I do a separate write up on that.
 
 

Cracked Travertine Kitchen Floor Fully Restored in Surrey

Beautiful Indian Sandstone floor deep cleaned in Guilford

This beautiful Indian Sandstone tiled floor was laid throughout an open plan Kitchen, Dining and Lounge in a house in Guilford. The floor was in need of a deep clean and seal so we called round initially to survey the tile and grout and provide a quote which was accepted.

Indian Sandstone During Cleaning Indian Sandstone Washing

Cleaning Indian Sandstone

To clean the floor we used a solution of Tile Doctor Pro-Clean which is a flexible strong alkaline cleaner specially designed for use on stone floors mixed 50/50 with Tile Doctor Nanotech Ultra-Clean which contains tiny abrasive particles. This solution was left to dwell on the floor for thirty minutes before being worked into the floor with scrubbing brushes. We then used a tile spinner tool and truck mount cleaning system to rinse the floor of all residue soils and chemicals, the floor was covered with dust sheets whilst it dried and also to keep it clean until we came back to seal it.

Indian Sandstone After Cleaning

Sealing Indian Sandstone

On our return we discussed the effects of different sealers, they all offer stain protection to different levels but change the appearance of the tile in different ways. The customer liked the natural look of the stone so we applied Tile Doctor Ultra-Seal using three coats of sealer to fully seal the tiled floor; Ultra-Seal is also a penetrating sealer that gets deep into the pores of the stone. The customer was delighted with the result and we have been asked to return every year to maintain the floor.

Indian Sandstone After Sealing

 
 

Indian Sandstone Floor Maintained in Guilford

Cleaning Terracotta Floors

Cleaning Terracotta Floors in Surrey

This customer had a terracotta tiled floor in the kitchen, utility room and toilet, which hadn’t been sealed for 8 years and was was in needed of restoration. On full inspection we also found that there was loose and missing grout some of which was in different colours.

Cleaning Terracotta Floors in the Kitchen Terracotta Floor Cleaning in the Kitchen

The tiles were also stained with olive oil from cooking spillages.

Terracotta Floor in the Kitchen Terracotta Floor in the Kitchen

Cleaning Terracotta Floors

We started the cleaning process by giving the terracotta floor a deep clean by using Tile Doctor Pro-clean agitated with scrubbing with deck brushes to remove soil build-up and old sealer residue. We then thoroughly rinsed the floor using our truck mounted machine and spinner tool. Cleaning Terracotta Floors can be difficult and we experienced difficulty removing the oil stains from the tile as terracotta is very porous and had absorbed the oil like a sponge.

We then applied Tile Doctor Remove and Go to the stained areas then sprayed with a light spray of water to help keep it moist and stop it drying out, we left this solution on the tiles for 90 minutes. After the dwelling time we steamed the floor as we rinsed off the Remove and Go. The next step was to rinse the complete floor with our truck mount cleaning system and a tile cleaning spinner tool. This thoroughly rinses and thoroughly cleans the floor with very hot water and high pressure.

Next we had to then tackle the grout problem, so we removed all loose and old grout, where needed and re-grouted the floor. This was left to for 48 hours to completely dry.

Sealing Terracotta Floors

Terracotta is very porous and for this floor we applied 8 coats of Tile Doctor Seal and Go, leaving it to dry for 40 minutes between each coat. We returned the following day and re-coloured the grout with Tile Doctor beige grout re-colourant. This was then left to dry and a further 3 coats of Seal and Go applied.

Once this had dried we buffed the floor to harden the sealer and polish it. We used a white buffing pad fitted to a rotary cleaning and polishing machine to bring out the shine on the floor as shown in the pictures below:

Sealing Terracotta Floor in the Kitchen Terracotta Floor in the Kitchen

The customer was on holiday when we carried out the work, we had been dealing with the manager of the property, who when the customer returned was made to phone me, so the customer could thank me personally.

The customer’s comments were:

“I can’t believe how nice our floor looks and never thought it could look so good! “

They spoke to the manager of their property and have asked him to arrange with me another appointment as they wanted me to clean their courtyard area as well as they were absolutely delighted with their terracotta floors.

Cleaning Terracotta Floors in Surrey