Red Wine Stains Removed from Limestone Fireplace in Woking

Here at Tile Doctor we have developed numerous products and techniques for dealing with all types of situations related to the cleaning of stone, tile and grout. Whilst the most popular work we do relates to the cleaning and sealing of floors sometimes we get asked to resolve more unusual issues such as this Wine Stained Limestone Fireplace at a house in the London commuter town of Woking.

Unfortunately for the customer their teenage son had knocked a glass of red wine from the dining table onto the carpet and over his parent’s adjacent limestone fireplace which despite early attention left noticeable dark spots in the stone. The customer was keen to have the stains removed and had even resigned himself to the possibility of replacing the whole fixture. Naturally this would’ve cost hundreds of pounds; fortunately, however he discovered Tile Doctor on the internet and realised the staining could be remedied reasonably easily with the correct knowledge and products.

Limestone Fireplace Before Wine Stain Removal Woking

Cleaning a Wine Stained Limestone Fireplace

I mentioned earlier Tile Doctor have developed numerous products and techniques and this includes Tile Doctor Reduxa which is designed to lift the stains out of stone, so I decided to try that first.

My method of application was to spray the stain with Reduxa and leave it to soak into the stone for about twenty seconds. Then I worked the solution into the surface of the stain lightly using a smooth 400 grit diamond block. The next step involves using a heat gun to dry out the area. This process is repeated five or six times until the stain completely disappears. The process works by dissolving the stain into the Reduxa which is then evaporated by the heat.

Limestone Fireplace After Wine Stain Removal Woking

I’m pleased to report that the stain was completely removed by the process and no other treatment was required to resolve the problem further. The customer still has to decide however what to do with the carpet…
 
 

Professional Removal of Wine Stains from Limestone in Surrey

Cement and Lino Covered Quarry Tiles Restored in Woking

This customer from Woking had a Quarry tiled kitchen floor that she simply didn’t think could be restored. The floor had been unearthed after many years of being covered by a layer of levelling compound cement and then linoleum. Indeed, the situation certainly looked dire, but I carried out a successful test clean on a patch of the floor where the cement was at its thickest to show that it would be possible to conduct a full restoration. Having seen the results, the customer was more than happy for me to get the work underway.

Quarry Tiled Floor Before Restoration Woking Quarry Tiled Floor Before Restoration Woking

\

Cleaning Dirty, Cement Covered Quarry Tiles

To begin the restoration, I soaked small sections with water and Tile Doctor Remove and Go our heavy duty coatings remover. The solution was left to dwell for a short period to soften the cement, before I used the heat from a steamer in combination with a hand scraper to begin lifting away the muck. As you can probably imagine, this was an arduous and intensive process which took a full four days to fully complete.

Quarry Tiled WC Floor Before Cleaning Woking Quarry Tiled Floor After Cleaning Woking

Next, I cleaned the cement-free tiles using our high alkaline tile cleaning product Tile Doctor Pro Clean diluted 1 part cleaner with 3 parts water. This helped to eradicate the leftover muck once I had removed the bulk of the cement. I then sprayed Tile Doctor Grout Clean Up onto the grout lines and tiles to fully neutralise them and also remove any cement residue. Finally, I steamed the floor and left it for a week to dry out completely.

Sealing Quarry Kitchen Tiles

Upon my return to the property I sealed the floor with two coats of Tile Doctor Colour Grow, an impregnating sealer which really enhances the natural colours stone, and four coats of Tile Doctor Seal and Go, a topical sealer which provides a high quality sheen finish and durable protection against stains.

Quarry Tiled Floor After Restoration Woking Quarry Tiled WC Floor After Restoration Woking

The customer was over the moon with the results and left some great feedback:

“Wayne did a really superb job. It was a very tough task, hot and exhausting, but he was fantastically good-humoured throughout, and kept me really well-informed. He was 100% reliable and very good at communicating between visits. I’m absolutely thrilled with the results! Thank you Wayne and thank you Tile Doctor! Would definitely recommend, and use your services again.”

Quarry Tiled Floor Before and After Restoration Woking

 
 

Removing Cement Screed from Quarry Tiled Floor in Surrey

Repairing and Cleaning a Checkered Victorian Tiled Hallway in West Byfleet

Victorian floors are known for their intricate and interesting patterns – so when tiles are in need of replacement, sourcing ones which are consistent with original pattern can be a difficult task.

This was the case when recently I quoted for a clean and seal of a large black and white Checkered Victorian tiled hallway at a property in the town of West Byfleet, Surrey. The customer informed me they had engaged a tiler to lay black tiles in the door thresholds to match the others. I queried why the tiler was not planning to lay tiles of the same pattern to match the rest and apparently this was due to the fact that the tiler couldn’t source the appropriate tiles.

Victorian Hallway Floor West Byfleet Door Threshold Before

Having dealt with these problems before I offered to quote separately to source and install reclaimed tiles that would provide consistency with the original pattern. The customers agreed to both jobs and I arrived at the property once I had sourced the tiles required.

Victorian Hallway Floor West Byfleet Tile Installation Victorian Hallway Floor West Byfleet Tile Installation

I set about laying the new tiles straight away, with my first action being to dig out the old cement that had been used to fill the gaps in the doorways, before making sure the sub base was flat. I then proceeded to carefully lay the tiles in a matching pattern.

Victorian Hallway Floor West Byfleet Tile Installation

Cleaning a Dirty Victorian Tiled Hallway

I then moved on to cleaning the Victorian tiles, immediately noticing numerous paint and glue stains that would have be to be tacked first. To address this problem, I applied Tile Doctor NanoTech HBU (formerly known as Ultra Clean), which uses Nano-sized particles to get beneath particularly tough stains and break them down. It’s suitable for use on a wide range of unsealed and sealed tiled surfaces, particularly where heavy dirt build-up occurs.

Victorian Hallway Floor West Byfleet Before Cleaning Victorian Hallway Floor West Byfleet Before Acid Wash

The product was scrubbed into the floor and then rinsed off using a wet vacuum to extract the soiled solution. Next I gave the tiles an acid wash using Tile Doctor Grout Clean-up, this acidic cleaner is good for tackling old cement and grout haze left on the surface of the tiles and following this I gave the floor a thorough rinse and steam to remove any trace of product.

Victorian Hallway Floor West Byfleet After Cleaning

Sealing a Victorian Tiled Hallway

I left the floor to dry completely for four days. Upon my return to the property, I gave the hallway a final light clean with Tile Doctor Neutral Tile Cleaner, just to ensure that the tiles were in the possible condition possible before being sealed.

Once satisfied with the results, I applied a single coat of Tile Doctor Colour Grow to seal the tiles. This is an impregnating sealer that will provide a long-lasting protection from the inside to mitigate the effect of the heavy wear caused by the high traffic of people walking in this area. In addition, the natural colours and shades in the black and white Victorian tiles are now enhanced, thanks to the colour intensifying properties in the product.

Victorian Hallway Floor West Byfleet After Sealing

I left the floor for a couple of hours before further sealing it with four coats of Tile Doctor Seal and Go to add surface protection and to add a nice low sheen to the appearance of the Victorian tiles.

Victorian Hallway Floor West Byfleet After Sealing

The customers were very pleased with the finished results, even going so far to call later that night to thank me. They also left the following feedback on the Tile Doctor feedback system:

“Bill Bailey installed total confidence in us as customers. Completely sympathetic to our needs, with a total understanding to our requirements. Now whilst this wasn’t the cheapest quote we had, it was the most honest, which is why we decided it was the one for us. I can honestly say that Bill’s work surpassed our expectations and I would thoroughly recommend Bill Bailey to anyone who is thinking about having any tile restoration done or expert cleaning also. A very, very happy customer who will be using Bill Bailey for any tiling jobs we have in the future.”
 
 

Professional Victorian Tile Restoration in Surrey

Drive Cleaning Surrey

Drive Cleaning in Banstead, Surrey

Let’s witness how the experts did the drive cleaning in Banstead Surrey. Having cleaned a customers Stone Kitchen floor, we were asked if we could also take a look at their block paved driveway; we don’t generally get a lot of requests of this nature however we have all the tools and products to clean most surfaces so cleaning patios and brick paved driveways isn’t a problem.

Drive cleaning image before the results Drive cleaning image before the results

Processing the drive cleaning

The process was quite straight forward and involved pre-soaking the driveway with Tile Doctor Pro-Clean, it’s a versatile cleaner that equally effective of Brick as well as Tile, Grout and Stone; being an alkaline cleaner it has the added advantage that it doesn’t cause damage to the surface that acid cleaners can.

The Pro-Clean was left to dwell on the brick pavers for a good two hours before following up with a high pressure professional jet washing machine which did a great job dislodging unwanted grass and soils that had built up on the surface over time, you can see from the photographs what a difference it made. Drive cleaning in Surrey has proved that there is not much problem when it comes to tile cleaning.

Success of a drive cleaning in Surrey by Tile Doctor Paul Scott

Courtyard Cleaning

Surrey Courtyard Cleaning

Please read Cleaning Terracotta Floors before you proceed on this post.

Courtyard Tiles Cleaning Courtyard Tiles Cleaning

Courtyard Cleaning Method

At the request of the customer we returned to the property to clean the courtyard area, which we deep cleaned with a jet wash machine and Tile Doctor Pro-clean solution. We started by mixing the Pro-clean with water and spread it over the surface scrubbing it with a black scrubbing pad on our rotary machine. This was left to dwell for 30 minutes then we fitted our patio spinner to our jet wash and thoroughly cleaned and rinsed the complete area.

Courtyard Cleaning Courtyard Tiles Cleaning
Courtyard Cleaning

Once again the customer was absolutely delighted with the result and as a result they now want me to maintain their floors on a yearly basis. They have also asked me to clean some other stone, wood and carpeted areas in their property, which will be done later this year.

The customer’s comments were:

“Thanks again Paul for another amazing job, we will be in touch soon with our next project for you to do, we now know that your standard of work is excellent and that you are honest, trustworthy and very hard working.”

Courtyard Cleaning in Surrey

Cleaning Terracotta Floors

Cleaning Terracotta Floors in Surrey

This customer had a terracotta tiled floor in the kitchen, utility room and toilet, which hadn’t been sealed for 8 years and was was in needed of restoration. On full inspection we also found that there was loose and missing grout some of which was in different colours.

Cleaning Terracotta Floors in the Kitchen Terracotta Floor Cleaning in the Kitchen

The tiles were also stained with olive oil from cooking spillages.

Terracotta Floor in the Kitchen Terracotta Floor in the Kitchen

Cleaning Terracotta Floors

We started the cleaning process by giving the terracotta floor a deep clean by using Tile Doctor Pro-clean agitated with scrubbing with deck brushes to remove soil build-up and old sealer residue. We then thoroughly rinsed the floor using our truck mounted machine and spinner tool. Cleaning Terracotta Floors can be difficult and we experienced difficulty removing the oil stains from the tile as terracotta is very porous and had absorbed the oil like a sponge.

We then applied Tile Doctor Remove and Go to the stained areas then sprayed with a light spray of water to help keep it moist and stop it drying out, we left this solution on the tiles for 90 minutes. After the dwelling time we steamed the floor as we rinsed off the Remove and Go. The next step was to rinse the complete floor with our truck mount cleaning system and a tile cleaning spinner tool. This thoroughly rinses and thoroughly cleans the floor with very hot water and high pressure.

Next we had to then tackle the grout problem, so we removed all loose and old grout, where needed and re-grouted the floor. This was left to for 48 hours to completely dry.

Sealing Terracotta Floors

Terracotta is very porous and for this floor we applied 8 coats of Tile Doctor Seal and Go, leaving it to dry for 40 minutes between each coat. We returned the following day and re-coloured the grout with Tile Doctor beige grout re-colourant. This was then left to dry and a further 3 coats of Seal and Go applied.

Once this had dried we buffed the floor to harden the sealer and polish it. We used a white buffing pad fitted to a rotary cleaning and polishing machine to bring out the shine on the floor as shown in the pictures below:

Sealing Terracotta Floor in the Kitchen Terracotta Floor in the Kitchen

The customer was on holiday when we carried out the work, we had been dealing with the manager of the property, who when the customer returned was made to phone me, so the customer could thank me personally.

The customer’s comments were:

“I can’t believe how nice our floor looks and never thought it could look so good! “

They spoke to the manager of their property and have asked him to arrange with me another appointment as they wanted me to clean their courtyard area as well as they were absolutely delighted with their terracotta floors.

Cleaning Terracotta Floors in Surrey

Tile Doctor – Showing The Results of Cleaning Slate on a Client’s Patio

Wonders in cleaning slate made by Tile Doctor experts

Photographs below of a Slate Patio we recently restored. The customer had another company come in to clean and seal them but they used the wrong product and it turned white and the sealer went patchy.

Process of cleaning slate and its restoration

image of cleaning slate on a patio

e

We stripped of all old sealer using Tile Doctor Remove and Go which is a great multi-purpose product that will remove most sealers and coatings.

cleaning slate

After a thorough rinse and wash down with water the was resealed using Colour Grow which not being water based is ideal for external applications and ideal for bringing out the natural beauty in slate. The customer was so pleased with the work he is inviting back every 6 months to maintain it.

Tile Doctor don’t just specialise in Cleaning Slate we can also restore Ceramic, Granite, Limestone, Marble, Porcelain, Quarry, Sandstone, Terracotta and Victorian Tiles.